Just start with choosing the products you’d like to get, follow the route to "Checkout", register as a customer (or login if you already have an account) and choose your payment option.
Please keep our weekly cycle in mind ... our farmers and producers need a bit of time to process your order!
Our weekly cycle opens each Wednesday afternoon once we have been in touch with all our farmers and producers. Choose to subscribe to our newsletter and you will be reminded once the shop has opened again.
We need to have your orders in by Friday 10h00 to give us and our farmers enough time to process and harvest your orders, which are ready each Tuesday.
At our collection point in Macadam Street, Gruener Kranz Complex, Windhoek on Tuesdays from 11:00 -17:30.
Yes, we deliver your order in Windhoek. The delivery fee is N$ 50. We also courier orders nationwide. Delivery will be overnight and your farm fresh produce will reach you on Wednesday.
Sometimes we have some surplus products available. Please contact us to find out!
Please choose your preferred mode of payment (COD / Bank Transfer / PayToday) when ordering.
The confirmation email sent to you with a provisional Organic Box invoice also shows our banking details.
- Payment for orders is required before or on delivery.
- We do not accept cheques or credit cards.
You can change or cancel it any time before Friday 17:00 each week by emailing us.
Please let us know and we’ll either replace it with your next delivery or refund you by a credit note or via EFT.
While every attempt is made to sell only the best quality produce, it can happen that you are not happy with a product. In order for us to issue you with a replacement or refund for a disappointing product, please contact us and tell us when you received it and what exactly is wrong with it.
A lot of our produce is certified organic/organic in conversion, but not all.
If a product is not organic, then we declare it as non-organic in the product name.
If you won’t find the term non-organic there, it means that this is an organic product.
However, a lot of the ingredients in our products are produced without the use of any synthetic fertilizers, pesticides or herbicides, but not certified organic.
When clicking on the product name/image, a more detailed product page opens, showing you the list of ingredients.
We would love to do that!!!
Please contact us and suggest a suitable collection point and we will gladly consider supplying you with Organic Box products.