ALL ORDERS must be paid either via EFT or PayToday by Friday 12H15 and your proof of payment emailed to order@organic-box.com.

ALL ORDERS received with no proof of payment by 12H15 will be cancelled.

As Covid-19 affects us as an entire nation, to facilitate, we (Organic Box) are prepared to cover the cost of the delivery fee of N$50.00 for all orders received that are over the value of N$800.00 for delivery in Windhoek. (Should your order be over the value of N$800.00 please deduct N$50.00 from your total due when effecting payment) Please be advised that no refunds for delivery fee will be issued. If you do not make the deduction, we will accept that you have chosen to pay for your delivery and we thank you in advance. 

Any order under the value of N$800.00 will be charged at the normal delivery fee for your area.

Kindly be advised that due to the volume of orders, we cannot commit to any specific time for your delivery. Please ensure that someone is home to receive your order on Tuesday 7th April between 11H00 and 18H00.

The only order cycle will be online from Wednesday to Friday 12h00 for the placing of orders with delivery on the following Tuesday.

We would like to remind you that you can only order a 5L refill water, if you have previously ordered water from us and also to please return your empty 5L container in order to receive your refill. First time water orders have to purchase a New Container.

Thanking you in advance for your co-operation. Stay home, safe and healthy!

Your Organic Box Team.